HomeJobTELECALLER

TELECALLER

Job Type: Full Time
Job Location: Bangalore

Roles and Responsibilities

  • Answering phones and explaining the product and services offered by the
    company.
  • Contacting existing customers as well as prospective customers using scripts.
  • Obtaining customer information and other relevant data.
  • Asking questions to the customer and understanding their specifications.
  • Resolving queries and issues related to the products and services.
  • Making recordings of all the sales phone calls and sales deals.
  • Taking and processing product orders in a professional manner.
  • Maintaining the database of the customers on a regular basis.
  • Suggesting solutions based on customer’s needs and requirements.

Requirements and skills

  • Work experience as a Telecaller,  TeleMarketer , or a similar role in the Sales Department.

  • Professional certification sales and marketing will be an advantage.

  • Great interpersonal skills.

  • Exceptional oral and written communication skills.

  • Strong organizational skills.

  • Ability to work in a team or individually as and when required.

  • Ability to manage and handle multiple tasks.

  • Outstanding problem-solving skills.

  • Exceptional attention to detail.

  • Hard-working individual.

  • Good time management abilities.

  • Strong decision-making skills.

  • Ability to tolerate stress and pressure.

Apply for this position

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